LINUXGAMES

Simms on Shogo Problems

February 28th, 2001 by Crusader

Tux Games’ Michael Simms made aposthere at LG last night to address customer complaints about the copies ofShogo: MAD theyreceived:

Tux Games is aware that some copies of Shogo shipped without CD keys. We are replying to these as fast as we can (yes there were quite a few). If you do receive a copy of Shogo from us (or from anyone else) without a serial number then please contact MacFly@titancomputer.de

For the comment about the delay to shipping Shogo, yes we are aware of that. We were waiting for some time to receive Shogo. The first order was ‘lost in the post’. All copies that were ordered were shipped within 24 hours of our receiving stock, and we ordered our stock on the day it became available. Unfortunately this is really the best we can do, we cannot ship stock we dont have. I am sorry to the person that feels he had a bad experience ordering from us, we do our best to get stock out as soon as we can, but we are to a certain extent at the mercy of the publishers and the carriers.

As to JA2 that people have mentioned. We are still awaiting stock of this game. We have been told that it is in transit to us. Again, we cannot ship to people what we do not have, and we will ship out as soon as we get it.

This is also the first we have been told about Sin, so we will get our order in for this immediately, and again, as soon as we receive stock, we will ship it.

3 Responses to “Simms on Shogo Problems”

  1. Hohlraum Says:

    You guys are gunna learn hard and fast that making excuses and blaming other people should only come _AFTER_ a long heart felt public apology for letting people down.

  2. Says:

    It might behoove you to indicate, on your website, the “stock status” of games. I was about to order Shogo, but seeing as to how I can’t really tell whether or not you actually have the game to send to people, I think I’ll hold off.

  3. Says:

    As the subject says, shit happens. Request your CD-key via e-mail and get over it.

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